Frequently Asked Questions

Everything you need to know about your Freddy fashion experience.

How do I determine my correct size?

We provide a comprehensive size guide on each product page. Simply click 'Size Chart' to see measurements in both inches and centimeters to ensure the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

Freddy is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and work exclusively with factories that meet fair labor standards.